Which one of the following statements about recruiting and retaining capable employees is true?

A) The quality of an organization's people is always an essential ingredient of successful strategy execution—knowledgeable, engaged employees are a company's best source of creative ideas for the nuts-and-bolts operating improvements that lead to operating excellence.
B) Recruiting and retaining capable employees is an essential element of developing a distinctive competence.
C) Recruiting and retaining capable employees is closely tied to developing strong information capital capabilities.
D) It is very difficult for a company to competently execute its strategy and achieve operating excellence without a cadre of young managerial talent committed to staying with the company for at least a decade.
E) In many industries, adding to a company's talent base and building intellectual capital are more important than having a good situational fit between the company's strategy and its external environment.


A) The quality of an organization's people is always an essential ingredient of successful strategy execution—knowledgeable, engaged employees are a company's best source of creative ideas for the nuts-and-bolts operating improvements that lead to operating excellence.
The quality of an organization's people is always an essential ingredient of successful strategy execution—knowledgeable, engaged employees are a company's best source of creative ideas for the nuts-and-bolts operating improvements that lead to operating excellence.

Business

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Business

Which of the following is NOT one of the goals of the Baldrige Quality Award?

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Business

Use the information in Table 5.4. The first point plotted on the x-bar chart has a value of:

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Business