________ advise the president
A) Independent federal administrative agencies
B) State administrative agencies
C) Cabinet-level federal departments
D) Law enforcement agencies
C
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Maria is flagged as a special customer at your firm because she is a satisfied customer, returns to your company to buy, puts her reputation on the line to tell others about you, and convinces others to purchase from you, which suggests she is on the ________ rung of the loyalty ladder.
A) word of mouth/buzz B) repeat purchase C) satisfaction D) evangelism E) ownership
Deborah asks her classmates to sign a petition to increase campus parking options. She reasons that bringing a petition for students to sign will make them more likely to participate in this policy change. What persuasive strategy is Deborah using?
a. asking for suspended judgment b. providing sufficiency of evidence c. demonstrating cost-benefits d. seeking out micro changes
Which is a social cause of aggression?
A. inflated self-esteem B. job stressors C. perceived unfairness D. direct provocation
Irving Inc., an apparel company, decides to expand operations to several countries around the world. However, it fails to take into account the various styles of clothing that are deemed acceptable in these countries. It sells the same clothes that it sells in its home country to the other countries. As a result, it suffers a major loss. In this scenario, Irving Inc. failed to be sensitive to
the _____ of the countries. a. economic factors b. legal environments c. cultural aspects d. political forces