The process of sending back to the prospect what you as a listener think the person meant, both in terms of content and in terms of feelings, is referred to as:

A) surveying
B) active listening
C) probing
D) configuring a solution
E) interaction


B

Business

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The local grocery store set a new goal to reduce 25% of its waste. By doing so, the owners implemented recycling stations, eliminated plastic bags for customer use, promoted more local and fresh products, and reduced their packaging of products. The store demonstrated ______.

A. stakeholder focus B. overcoming the competition C. sustainability D. corporate social responsibility

Business

Failure to select a desired position in the marketplace—and to develop a marketing action plan designed to achieve and hold this position—may result in which of the following possible outcomes?

a. The organization (product) is pushed into a position, where it faces indirect competition from a weaker competitor. b. The organization (product) is pushed into a position that nobody else wants, because there is little customer demand. c. The organization's (product's) position is so blurred that nobody knows what its supplementary aspects really are. d. The organization (product) becomes obsolete before demand can be built. e. The organization (product) cannot sustain growth in lieu of external resources.

Business

______________ concern(s) the long-term focus of the purchasing firms and the level of satisfaction between the purchaser and supplier.

a. Intercultural power b. Interorganizational power c. Interorganizational relationships d. Interpersonal relationships

Business

What is the probability of completing the project within 20 days?

Joe used a project management software package and has determined the following results for a given project: Expected completion time of the project = 22 days Variance of project completion time = 2.77 A) 0.3849 B) 0.8849 C) 0.1151 D) 0.7642

Business