Seligman’s A-B-C-D-E steps (Adversity, Beliefs, Consequences, Dispute, Energization) are designed to build

a. your authentic self
b. your life story
c. optimism
d. resiliency


c. optimism

Business

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________ helps employees select development activities that prepare them to meet their career goals.

A. Career management B. Policy analysis C. Training D. Job sharing E. Career path

Business

Knowledge of the customer, the product, the industry, and the competition are all necessary to the success of a salesperson.

Answer the following statement true (T) or false (F)

Business

An example of _______ would be when a manager expects employees to perform badly, they probably will, and when the manger expects them to perform well, they probably will.

A. a self-fulfilling prophecy, or the Pygmalion effect, B. the recency effect C. self-serving bias D. stereotyping E. employee engagement

Business

Contribution margin divided by revenue is referred to as the ________________________________________

Fill in the blank(s) with correct word

Business