The two types of safety standards under the Occupational Safety and Health Act are specific

duty standards and general duty standards.

Indicate whether the statement is true or false


TRUE

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With advertising tracking research, tests can be performed to measure the following, except:

A) effectiveness of media buys B) general measure of the effect of media weight (media spending) C) quality of the ad's message and execution D) level of web chatter about the ad and brand

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Scenario B: Fresh Catch, a small, popular chain of seafood restaurants, wishes to hire a new general manager to oversee a local restaurant's day-to-day operations. The company human resources (HR) manager posts an advertisement in the local newspaper stating, "General manager wanted for a fast-paced, award-winning seafood restaurant. Applicants must have three years' experience in a comparable restaurant managing a large staff and ensuring the satisfaction of diners." In addition to making inquiries through industry contacts, the HR manager places the ad on the company's bulletin board and intranet. The HR manager then develops a pool of prospective candidates for the position and chooses from the pool of candidates when making decisions on whom to hire.The part of the ad that states that

the company requires a general manger with three years' experience managing the staff in a successful seafood restaurant is an example of a job. A. specification. B. scope. C. psychograph. D. posting. E. description.

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Answer the following statements true (T) or false (F)

1. Guests typically do not like to go to empty restaurants or poorly attended festivals because the idea of being with others or people watching is part of the expected service experience. 2. The benefit of having guests participate in the service experience always outweighs the costs. 3. A child being left unsupervised and pulling all the levers of the frozen yogurt on purpose spilling it all over the floor is probably a need for an abrupt firing. 4. If a guest is incapable of co-production, it is best to quietly help them so they can keep their dignity.

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False subjects are words like it and there that have no concrete _________________

a. meaning b. antecedents c. objects d. action

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