When face-to-face interaction is not convenient or possible, which of the following communication technologies is best suited for groups dealing with conflict?
a. audioconferences
b. videoconferences
c. bulletin boards
d. email
e. text messaging
Answer: b. videoconferences
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The earliest important influence on a person’s sense of origin and identity is that person’s ______.
a. best friend b. spouse c. work supervisor d. family
Donnell is working with the executive board of her sorority to plan out the fundraiser for alumni weekend. The organization the sorority typically works with has backed out, and she thinks it would be best for her to just quickly select another organization because she knows her sisters will be in agreement. What symptom of groupthink is Donnell experiencing?
A. collective rationalization B. self-censorship C. illusion of unanimity D. self-appointed mindguards
While announcing his candidacy for the president of the Football Club Barcelona (FCB), John Laporte told the Barcelona supporters that if they back him, he will ensure FCB signs the best players, decreases ticket prices, and makesthe FCB a European
powerhouse again. What principle of persuasion was he trying to use? a. People respond to positive messages. b. People respond to fear messages. c. People respond to meet needs. d. People respond to dissolve dissonance.
Describe the elements that make foot-in-the-door and door-in-the-face sequential persuasion techniques work successfully.
What will be an ideal response?