When delivering a face threatening act, one can choose to be ambiguous so that the face of another isn’t harmed, but there is the potential that the message will be misinterpreted. This strategy is called ______.
A. off-record
B. positive politeness
C. negative politeness
D. bald on record
A. off-record
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You are a member of a long-standing policy committee at work. The committee has been asked to come up with suggestions for a system of peer performance evaluation to be instituted during the coming year. You realize that this is an important decision, and you also realize that your committee has a tendency to care more about getting along than about making a good decision. What steps could you take in the decision-making process to be sure that your group does not fall prey to "groupthink" and makes a high quality decision?
What will be an ideal response?
__________, a term coined by Irving Janis (1982), involves the limiting of open communication
among group members. a. Grouphate b. Groupthink c. Group hug d. Group norms e. Group rules
The use of a(n) _____ as a technique for getting attention during the introduction demands an overt response from the audience.
a. quotation b. rhetorical quotation c. joke d. direct question
A pattern of behavior displayed by and expected of a member of a small group is
A. behavioral function. B. formal role. C. behavior. D. role. E. none of these.