A modal class is the class with the largest number of observations

Indicate whether the statement is true or false


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Business

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Name five specific behaviors you see as vital to service excellence. "vital behaviors"

What would be an ideal response?

Business

Able Trucking Corporation files a suit in a state court against Bob's Service Company (BSC), and wins. BSC appeals the court's decision, as¬sert¬ing that the evidence presented at trial to support Able Trucking's claim was so scanty that no reasonable

jury could have found for the plaintiff. There¬fore, argues BSC, the appellate court should reverse the trial court's de¬ci¬sion. Is the appellate court likely to reverse the trial court's findings with re¬spect to the facts? Explain.

Business

If, before maturity of a debt, the creditor accepts a lesser sum offered in full payment, the entire debt will be ____________________

Fill in the blank(s) with correct word

Business

Which of the following is a difference betweenbusiness-to-consumer (B2C) e-commerceand business-to-business (B2B) e-commerce?

A. In B2C e-commerce, the number of customers in the target market is very large, whereas in B2B e-commerce, the number of customers in the target market isoften limited to a few major business customers. B. In B2C e-commerce, the size of a typical individual transaction is very large, whereas in B2B e-commerce, the size of a typical individual transaction is relatively small. C. In B2C e-commerce, customers usually do careful multiple research before making a purchase, whereas in B2B e-commerce, purchases are mostly based on impulse. D. In B2C e-commerce, buyers and sellers often develop close and long-lasting relationships, whereas in B2B e-commerce, firms seldom develop a close working relationship with individual customers.

Business