If you assume that group members mean well and you feel free to express your feelings and ideas to others, you are on your way to dealing with conflict using

a) the 4Rs Method.
b) the A-E-I-O-U Model.
c) negotiation.
d) mediation.
e) arbitration.


ANS: b

Communication & Mass Media

You might also like to view...

Matt's rugby coach told him that he should try out for a travel team because his skillset is much better than his current teammates. Matt now has more confidence than before and seeing himself as a great rugby player

because of this feedback from a ________ other. a. central b. decentralized c. particular d. generalized

Communication & Mass Media

Fear or anxiety about speaking to another person in any setting is called __________

a. interpersonal communication apprehension b. communication apprehension c. conversational apprehension d. none of the above

Communication & Mass Media

Criticism has been leveled at the use of advertising value equivalency (AVE) in evaluating public relations because ________

A) public relations doesn't require evaluation B) third-party endorsement multipliers are arbitrary C) it doesn't address whether the audience took desired actions D) A and C E) B and C

Communication & Mass Media

What stage of listening consists of judging the messages in some way?

A) understanding B) hearing C) responding D) evaluating

Communication & Mass Media