A major concept behind self-goal setting is:
a. knowing your destination
b. traveling without a clear picture
c. reaching for easy goals
d. reaching for unattainable goals
Ans: A
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In the past, manufacturer's representatives did not have real-time inventory data about the products they were selling. Today, manufacturer's representatives are often provided online access to inventory data for the companies they represent. These online inventory systems allow companies to become more value driven by
A. balancing customers' benefits and costs with customers' needs and wants. B. keeping prices below those charged by competitors. C. sharing information across their own organizations and with other firms. D. evaluating strategic competitive partnerships. E. building relationships with government regulators of marketing institutions.
Cheryl will let only Martiné cut her hair. She has tried other stylists, but she knows from experience that Martiné cuts her hair well every time. For Cheryl, ________ is the most important of the five service quality dimensions.
A. empathy B. tangibles C. assurance D. reliability E. responsiveness
For about five years, Lucy and Betty have been working for Bright Fires at the same level of management and doing similar kinds of work. Lucy has been focusing on setting specific and difficult goals for herself and believes that exerting a high level of effort will result in the successful performance in her job. On the other hand, Betty compares herself to different managers, such as Meg, who works for the competitor in a similar work position. Betty feels disheartened when she finds out that she is significantly underrewarded at Bright Fires. From Betty's view in this situation, Meg is a(n):
A. internal comparison. B. cognitive distorter. C. empowerment evaluator. D. external comparison. E. valence generator.
Estimating ________ is one part of managing short-term cash needs. The second part is estimating ________
A) cash inflow; accounts payable B) cash inflow; cash outflow C) accounts receivable; cash outflow D) accounts receivable; cash inflow