Financial statements are periodic reports published by the company for the purpose of providing information to managers.
Answer the following statement true (T) or false (F)
False
Financial statements are designed to provide information to external users.
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Martha contacts a bakery to get a cake for her son's birthday party. She tells the baker that she will pay him $150 for the cake if he delivers the cake on Friday evening
If the baker does not deliver the cake on Friday evening, which of the following will hold true? A) Martha can sue the baker to recover $150 in damages. B) Martha can sue the baker but cannot recover damages. C) The baker has to give $150 plus cost of the replacement cake to Martha as he entered into a verbal contract with her. D) Martha cannot sue the baker.
Delta Company recruits and trains college students to sell educational reference books, software, and children's books door-to-door. This form of retailing is called:
a. direct retailing. b. online retailing. c. off-price retailing. d. in-store retailing.
An extreme intelligence difference between a leader and his or her followers is always beneficial to the organization.
Answer the following statement true (T) or false (F)
When customers complained that employees at Freddy's Fast Stop Stores were unfriendly, Freddy's instituted its Smiling Service program, which required all employees to greet and make eye contact with every customer and always smile and offer help whenever the customer appeared to need any. Mystery shoppers were used extensively to make sure the employees were adhering to the Smiling Service program. In terms of the process for developing service standards, the mystery shoppers were an example of:
A. Benchmarking B. Relationship research C. Experiential research D. Feedback mechanisms E. Trailer surveys