Bernard is a back room accountant who never meets the clients who benefit from his work. By introducing him to these clients, he may perceive his impact on them and feel affectively committed to them, thereby enabling him to maintain his motivation. This is an example of ______.
A. horizontal loading
B. job enrichment
C. establishing client relationships
D. job rotation
C. establishing client relationships
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Answer the following statement(s) true (T) or false (F)
1. Large, complex social problems where there is no clear solution I are described as wicked problems. 2. A refugee crisis is an example of a wicked problem. 3. Issues relating to the environment, poverty, sustainability, equality, education, child mortality, sanitation, terrorism, and health and wellness are all examples of wicked problems. 4. According to the typology of ventures, there are four types of models: traditional, social purpose, social consequence and enterprising nonprofits. 5. Ventures with social consequence and social purpose are the same type of venture.
Quality circles empower employees to improve productivity by finding solutions to work-related problems in their work area
Indicate whether the statement is true or false
Inadequate customer communication occurs when:
A. The services are high priced B. The service is difficult for the customer to evaluate even after it has been delivered C. The services have synchronized supply and demand D. The services are low in credence qualities E. Customers are experienced users of the service
Which of the following is most likely to be the primary cause underlying the problem of time lost to tardiness and absenteeism?
A. Increase in costs B. Lack of motivation C. Frequent layoffs D. Reduction of overhead