Many techniques can be used to cushion bad news. List four of these techniques, and give an original example of each
Place the bad news in the middle of a paragraph.
Example: We just learned that when our contract with Park-Ur-Self expires in two months, the annual rate will increase by 20 percent. Because our profits are down this year, we will no longer be able to afford the cost of this contract. We have, therefore, come up with several ways that you can keep your parking and commute costs down.
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Put the bad news in a subordinate clause.
Example: Although I am unable to speak to your class next week, I am available near the end of the month to make a classroom presentation.
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Use the passive voice.
Example: An error in the 2014 financial statements was discovered.
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Accentuate the positive.
Example: We'll ship your order as soon as we receive your purchase order.
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Imply the refusal.
Example: I'll be attending a conference in San Francisco on the date of your annual dinner.
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Suggest a compromise or alternative.
Example: Although your credit application cannot be approved, we suggest you reapply with a suitable cosigner.
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Discuss how the use of social media has changed internal communications in organization
What will be an ideal response?
The purpose of a company's firewall is to:
A. Filter packets. B. Guard against spoofing. C. Deny computer hackers access to sensitive data. D. All the answers are correct.
Great American Farms Corp. announced that it was selling off its cereals division in order to realign itself more competitively in the marketing of its other products. This is an example of managing the task environment through
A. acquisition. B. divestiture. C. diversification. D. domain selection. E. merger.
The acceptance of a particular project usually has no impact on a firm's overall risk
Indicate whether the statement is true or false