A(n) ____ consists of a number of people who have special expertise in relation to goal and skills to accomplish the common goal
A) focus group
B) project team
C) brainstorming group
D) advisory group
E) quality improvement team
B
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Believing that our own cultural way of acting is right and normal, and all other ways of acting are only variants of the only really good way to act, is called ______.
a. ethnography b. ethnocentric bias c. egocentric bias d. autoethnography
Pointing to something on a presentation aid can increase nervous energy
Indicate whether the statement is true or false
You are assigned to teach a new software program to Duane, a co-worker who is confident and outgoing. The text recommends that you
A) avoid using dynamic words such as "create" or "challenge." B) give Duane a set of written instructions, then leave and let him figure the program out on his own. C) answer all Duane's questions immediately, even if he jumps way ahead of you. D) spend almost all of the training time demonstrating the skill while Duane looks over your shoulder. E) explain clearly what the costs and consequences will be if Duane works too quickly and makes mistakes.
The best criterion in evaluating whether a topic will be appropriate to you as the speaker is to ask yourself whether your listeners
a. could view your ideas as relevant to their lives. b. already agree with you. c. might think the subject is worth their time and attention. d. will see you as believable and knowledgeable.