Speeches that are designed to inform the public and improve relations with them are called _________ speeches

Fill in the blank(s) with the appropriate word(s).


Answer: public-relations

Communication & Mass Media

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Which step of the listening process involves integrating the message into your frame of reference?

a. understanding b. evaluating c. resolving d. selecting

Communication & Mass Media

In which stage of the listening process do the circumstances of hearing begin and end?

a. receiving b. understanding c. remembering d. evaluating

Communication & Mass Media

Sheldon encourages defensiveness in the people who work for him because he treats everyone else as if they are dumb compared to him. Sheldon is exhibiting

A. strategy. B. control. C. superiority. D. certainty.

Communication & Mass Media

A multicultural identity can be defined as:

A. an identity based on experience of traveling to two or more cultures. B. an identity built on the sense of in-betweenness that develops as a result of frequent or multiple cultural border crossings. C. an identity that is grounded in the Western tradition of scientific and political beliefs and assumptions. D. an identity that has a number of competing dialects that are the result of different cultural influences.

Communication & Mass Media