When Kiko reviewed the main points in her informative speech; she used gestures, paused between each point and moved from behind the lectern. Which technique for enhancing audience recall did Kiko effectively employ?
a. building redundancy into the speech
b. reinforcing key ideas verbally
c. reinforcing key ideas nonverbally
d. pacing the flow of information
c
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Which of the following is not one of the five conflict management styles described by Thomas and Kilmann?
a. Competing b. Collaborating c. Avoiding d. Disengaging
To whom can the Golden Mean be traced?
A) Aristotle B) Immanuel Kant C) John Milton D) John Dewey
Many consider him the first presidential press secretary
A) John Muir B) Amos Kendall C) Robert Underwood Johnson D) Ivy Lee E) Ben Franklin
Mary worked hard through the year and was expecting a good appraisal. During the appraisal meeting, however, she learned that she had been given an average rating and was disheartened
Mary then informed her manager that she was not okay with the appraisal and was planning to resign. Her action can be termed as a) dissenting b) groupthinking. c) bargaining. d) mediating.