A therapeutic massage service requires its therapists to keep a database on each customer and include in that database what was done on each visit for the customer's aches and pains. Which of the following service characteristics is the massage service trying to cope with?
A. Consumability
B. Perishability
C. Intangibility
D. Inconsistency
E. Compatibility
Answer: D
Business
You might also like to view...
The country with the highest number of companies with Global Competitive Advantage is:
A) the United Kingdom. B) the United States. C) Japan. D) France. E) Germany.
Business
Over-engineered products will contain features that customers do not need or want
Indicate whether the statement is true or false
Business
Sequentially numbering all sales invoices is an example of __________________________
Fill in the blank(s) with correct word
Business
List the challenges faced to conduct a good focus group discussion
What will be an ideal response?
Business