Depending on the degree of certainty about the states of nature, every decision-making situation can be classified into ______ categories.
A. three
B. four
C. five
D. six
A. three
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Steve, a hotel general manager, has had great success using MBO. Hannah, his district manager, has found that Steve's employees are highly motivated. Because Steve _________, Hannah is able to discern that he is using MBO.
A. has increased training B. rewards his employees with compliments, raises, and other benefits as they meet their goals C. is big on discipline D. gives few compliments, but is very honest with his employees E. uses the Outward Theory that proposes discussing issues in open meetings
Discuss why service centers and service hotlines are important or unimportant to customer perceptions of service firms. Give an example to back up your argument
What will be an ideal response?
A weaker U.S. dollar is an economically favorable exchange-rate shift for manufacturing plants based in the United States.
A. Yes, because it makes such plants less cost competitive with foreign plants. B. No, the U.S. dollar must be stronger. C. This is a true statement. D. Yes, because it provides incentives of foreign companies to locate manufacturing facilities in the U.S. to make goods for U.S. consumers. E. Yes, because it provides for a weakened foreign demand for U.S.-made goods.
How many theater patrons from Scenario B.1 are either waiting in line to be seated or being seated by the volunteer octogenarian usher?
A) four B) five C) six D) seven