Which of the following groups generally is charged with creating value through the process of organizing, coordinating, and leveraging employees as well as other forms of capital such as plant, equipment, and financial capital?
A. stakeholders
B. boards of directors
C. managers
D. unions
Answer: C
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When a bank pays a check on which the drawer's signature is forged, generally the customer suffers the loss.
Answer the following statement true (T) or false (F)
Which of the following scenarios exemplifies span of control?
A. Briley is responsible for the fall seasonal product line. B. Vanna is responsible for managing 16 employees. C. Octavio performs one single task repeatedly. D. Savannah makes all decisions affecting shipping. E. Lucy earns over $100,000 per year.
Hanna intends to give her granddaughter, Melodee, her antique hat pin. This heirloom has been kept under lock and key in the wall vault in the library of Hanna's house in Virginia. The hat pin is currently the only item in the vault. When Hanna is visiting Melodee in Connecticut, Hanna gives Melodee the only key to the vault. Melodee is grateful for the present and excitedly accepts. In this
situation has there been a completed gift? A) No. There has been no physical delivery of the hat pin. B) Yes. There has been physical delivery of the hat pin. C) No. There has only been constructive delivery of the hat pin. D) Yes. There has been constructive delivery of the hat pin.
What led to the creation of "customer perfect!" in postal services?