A method of executing the systems development life cycle (SDLC) which assumes rigid planning and final decision making at each step, is called the ____________________ approach
Fill in the blank(s) with correct word
waterfall
waterfall model
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A high receivable turnover indicates that
a. many customers are defaulting on their debts. b. a large proportion of the company's sales is on cash. c. the company's inventory is moving very quickly. d. customers are making payments very quickly.
Leo is an active member of a Facebook fan page for his favorite cable series. There he can discuss episodes, respond to other fans’ ideas and theories, and express his satisfaction or dissatisfaction with plot turns. Leo is experiencing the benefits of ______.
a. the electronic tradition b. the First Media Age c. democratization d. new media
Which of the following would NOT be classified as a media type?
A) print B) broadcast C) Internet D) personal selling E) out-of-home
Which of the following is NOT a feature of managing customer services?
a. customer profitability analysis b. service failure and recovery c. customer service measurement d. stock on hand