Which of the following is NOT included in the ROSTIR model?

a. research
b. theory
c. strategies
d. reporting


b. theory

Communication & Mass Media

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Which of the following is true of listeners who prejudge?

A. They are associating quality of information with the speaker's appeal. B. They have good informational listening skills. C. They are mentally organizing information. D. They are setting aside their personal biases.

Communication & Mass Media

One of the listening goals is to listen with empathy. The word empathy comes from a Greek word for _____

a. agreement b. dislike c. quiet d. passion

Communication & Mass Media

Before his speech on organ donation, Nathan gave the audience a handout about the need for organs and the process for becoming an organ donor. Is this an effective use of presentation aids, according to the text's guidelines?

a. Yes; Nathan drew the audience into the speech by having them focus on the handout right away. b. No; Nathan should have waited until the conclusion to hand this out, as audience members will be distracted by what you give them. c. No; Nathan confused the audience by having them look at a handout that didn't relate to what he was speaking about. d. Yes; Nathan used the handout in a timely and effective way, selecting the right presentation aid for the topic.

Communication & Mass Media

Group Support Systems is an electronic process that helps members of virtual teams interact in a synchronous mode

Indicate whether the statement is true or false.

Communication & Mass Media