When you aim to make the audience aware of an issue or problem that they had not previously known about, your informative purpose is likely __________.

A. creating a feeling
B. converting the audience
C. providing new perspective
D. agenda setting


Answer: D

Communication & Mass Media

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One of the listening goals is to listen with empathy. The word empathy comes from a Greek word for _____

a. agreement b. dislike c. quiet d. passion

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Indicate whether the statement is true or false.

Communication & Mass Media

The editorial department of a newspaper is usually headed by the editor

Indicate whether the statement is true or false

Communication & Mass Media