What is materials management?
A. The purchasing of goods and services to meet the needs of the supply chain.
B. Includes activities that govern the flow of tangible, physical materials through the supply chain such as shipping, transport, distribution, and warehousing.
C. Occurs when distorted product-demand information ripples from one partner to the next throughout the supply chain.
D. Includes the processes that control the distribution, maintenance, and replacement of materials and personnel to support the supply chain.
Answer: B
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According to the text, a salesperson should apologize to the prospect for taking his time.
Answer the following statement true (T) or false (F)
Adapting A Message To Different Audiences You have borrowed your boss's car to meet an important client for a working lunch. You are running late for the meeting, so you take an alternative route. You are going a little over the speed limit, and it is
drizzling. As you try to stop at an intersection, you realize that the brakes of the car are not functioning. You slide about 8 feet into the intersection. Before you can do anything, you are hit on the passenger's side. It looks like you may miss lunch altogether. In small groups, consider the previous details and consider how you would relay the information to one of the following audiences assigned to you. Although you may emphasize or de-emphasize certain information or change the order of things, you should not substantially change the basic facts. Also, indicate the channel or medium you may want to select, depending on the audience. Your boss Your co-worker who has been in three accidents during the past year A co-worker who thinks you are a trouble maker A police officer who asks you to recount the events An insurance agent who will be adjusting your rates A lawyer representing you in court and needs to know all the facts A significant other who is behind you and supports you no matter what In a role play situation, retell the story to your assigned audience.
When a criminal defendant is before a judge entering a plea of either guilty, not guilty or nolocontendere, that defendant is at:
A) an information. B) a grand jury proceeding. C) an arraignment. D) a booking.
Describe the five influencing tactics.
What will be an ideal response?