Which of the following is an example of dysfunctional behavior?
A) Agreeableness
B) Extraversion
C) Racial harassment
D) Cognitive dissonance
E) Organizational citizenship
C
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Discounting is the process of dividing a future value by the ________ to obtain the ________ value.
A. discount factor; past B. discount factor; present C. rate of discount; past D. rate of discount; present
Collection under which type of fidelity bond hinges on absolute proof that an employee stole from the company?
a. Name schedule fidelity bond. b. Blanket position bond. c. Primary commercial blanket bond. d. Wall Street bond.
The challenge of hospitality is best explained as ______.
a. getting employees to smile at all guests b. finding employees with good experience in hospitality c. ensuring that employees always offer the high level of service the guest wants and expects every time, perfectly d. providing a good product regardless of the setting or the service delivery system
Focus on emerging macro environmental trends in the ScanStep © fields that most interest you. Assess their possible implications for the following types of enterprises:
a. An international manufacturing corporation b. A retail banking group c. A university that relies on overseas students for a high proportion of its income.