Potter's Box

A) provides clear-cut answers.
B) provides no answers, just a process to guide a decision.
C) offers practical solutions.
D) has been disproven as an effective tool.


Answer: B

Communication & Mass Media

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Which is TRUE about our perceptions of others?

A) The better we know someone, the easier it is for us to figure out if they're lying. B) We tend to project positive characteristics onto people we don't like. C) Our perceptions about strangers tend to be more accurate than our perceptions about people who are familiar to us. D) We disregard people's intentions (as we perceive them) when we interpret their comments. E) What we know about a person's background affects how we perceive them.

Communication & Mass Media

When Elaine says, "I am so mad" instead of "You make me so mad," she is

a. acknowledging her biological triggers. b. taking responsibility for her emotions. c. managing her display rules. d. deintensifying her emotional display.

Communication & Mass Media

Sankaran immigrated to the United States from India as a child. Although he speaks fluent English, he prefers to live, work, and socialize with people who look like himself. Sankaran has chosen to use a(n) ________ separation strategy.

A. aggressive B. nonassertive C. assertive D. instrumental

Communication & Mass Media

You share with a friend your dismay at having your hours cut at work, and are hoping for sympathy and even solutions to cope with your reduced income, but your friend begins to lament the fact that she never has enough money to do the things she wants, resulting in her pouring out her troubles and never responding to yours. Your friend is engaged in the practice of_______________

a. Stage hogging.B. Defensive listening.C. Insensitive listening.D. Ambushing.

Communication & Mass Media