You share with a friend your dismay at having your hours cut at work, and are hoping for sympathy and even solutions to cope with your reduced income, but your friend begins to lament the fact that she never has enough money to do the things she wants, resulting in her pouring out her troubles and never responding to yours. Your friend is engaged in the practice of_______________

a. Stage hogging.B. Defensive listening.C. Insensitive listening.D. Ambushing.


a. Stage hogging occurs when people make the conversation about themselves
instead of showing interest in the person who is talking.

Communication & Mass Media

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Karl Wallace's guideline of the __________________ refers to ethical communication which presents information as openly and fairly as possible and with concern for message distortion

Fill in the blank with correct word

Communication & Mass Media

Which of the following are repeated behaviors that provide a familiar routine in a workplace?

A. norms B. roles C. rules D. rituals

Communication & Mass Media

One communication act that can greatly improve anyone’s perception skills is perception checking, which is _____

a. communicating with others to determine if their perceptions match your own b. analyzing other opinions to see how you can stress your own c. temporarily removing your own perceptions in favor of mutual agreement d. mentally hypothesizing what another opinion could be before confirming

Communication & Mass Media

Describe the strengths and limitations of content analysis as a research method.

What will be an ideal response?

Communication & Mass Media