Which of the following is not an objective of federal financial reporting?
A. Operating Performance
B. Budgetary Integrity
C. Increase Taxpayer Awareness
D. Stewardship
Answer: C
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What three goals should you have when answering routine requests and a potential sale is involved?
What will be an ideal response?
Firms have decided to raise fees and lower service for those customers who barely pay their way and to coddle big spenders to retain their patronage as long as possible. This is an example of organizing customers by ________
A) retailer convenience B) profit tiers C) psychographic characteristics D) social influence E) customer preference
During a presentation, your eye contact:
a. should be exclusively on the most important decision maker b. should be almost exclusively on the most important decision maker c. should almost never be for as long as 15 – 30 seconds d. none of the above
Which of the following is not a basic assumption of the wheel of retailing?
a. A large number of price-sensitive shoppers exist. b. Retailers increase operating costs over time to improve their image. c. New institutions are able to reduce operating costs. d. Related-item merchandising increases sales because of one-stop shopping appeals.