Whether or not a salesperson will go through all five steps of the selling process depends on the sales situation and
A. how the person was trained.
B. the number of sales support personnel available.
C. the buyer's readiness to purchase.
D. the effectiveness of role playing.
E. the use of sales representatives versus independent reps.
Answer: C
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a. True b. False Indicate whether the statement is true or false
The organizations doing business using technology-based applications have been labeled electronic commerce.
Answer the following statement true (T) or false (F)
According to the text, what is the most important factor for developing and reinforcing a high-integrity work culture?
a. hiring ethical job applicants b. engaging in workforce-wide ethics training c. establishing a written code of ethics d. setting examples through the behavior of the CEO and upper management
The ISO 9000 series guidelines
A) standardize quality management and quality assurance. B) are adopted worldwide. C) follow eight quality management principles. D) do/are all of these.