Closed questions can be answered:
a. With Five words or less
b. With ‘yes', ‘no', or a specific fact
c. With nonverbal gestures
d. The same way as open questions—it's all a matter of semantics
B
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Policies and procedures can affect the work you do with clients by creating:
a. funding to help clients receive services. b. locations for where your clients need to meet with you. c. barriers to engaging in a relationship or exploring a person's concerns to facilitate engagement in change work. d. barriers to acting in a genuine manner with clients.
Explain why critical theories are consistent with social work values and ethics.
What will be an ideal response?
Examine the relationship between percent and missing cases in a frequency table.
What will be an ideal response?
Whenever a case manager is conducting an intake interview with an individual, the physical arrangement of furniture should allow the case manager and the individual to be at right angles without tables or desks between them. This is important because:
A) ?clients cannot always be trusted, and the case manager should be able to see them. B) ?clients who have a physical disability will sometimes try to exaggerate or minimize their disability. C) ?it gives the case manager room to lean forward and touch the client if he or she is upset. D) ?it facilitates appropriate eye contact, positive body language, and equality of position.