Speakers who talk too rapidly or too slowly may contribute to which barrier to effective listening?
a. flawed messages
b. inattention
c. physical noise
d. personal biases
b
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The ways a brand's personality "comes through" are:
a. Through its identity and its image b. The newspaper and radio advertisements c. A positive image in the minds of the public d. None of the choices
There are rumors of downsizing an XYZ Corporation. The employees are anxious and uncertain about what the organization is going to do. Which type of communication are employees of XYZ Corporation most likely to use in this example?
A) formal communication B) upward communication C) grapevine D) downward communication
Ethical persuasion relies most heavily on which form of proof?
A) ethos B) logos C) mythos D) pathos
What can factual argumentation be used to accomplish?
(a) Interpret existing knowledge. (b) Advance value and policy arguments. (c) Inquire as to what is rational to believe about a topic. (d) All of the above