According to your text, what is meant by good corporate leadership as a key element in developing a successful corporate social responsibility (CSR) program?
A. The emphasis in business thinking has shifted from people to process; leaders must understand the process of developing a CSR program in order to implement it.
B. Leaders who can thoughtfully balance the four dimensions of CSR and communicate their intentions accordingly generally succeed at implementing socially responsible behaviors.
C. The firm's leaders should seek significant interaction with the stakeholders who influence the decisions and behavior of the company.
D. CSR policies and procedures are most useful when they are written down, well understood, and endorsed by the company's leaders.
E. Leaders are most effective when they remove themselves from the process of developing a CSR program, leaving it instead to the people who must implement the program on a daily basis.
Answer: B
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