Listening and hearing refer to the same process

Indicate whether the statement is true or false


false

Communication & Mass Media

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New York Times reporter Zachery Kouwe was suspended because he:

a. plagiarized portions of an article he wrote for The Times from an article by a Wall Street Journal reporter. b. created a composite character for a news story. c. relied on insider friendships. d. was caught in a conflict of interest.

Communication & Mass Media

Dr. Chen spends several minutes asking his patients questions about their physical and emotional symptoms before he begins their physical examinations. What role is Dr. Chen taking?

A) listening facilitator B) negotiator C) listening connoisseur D) counselor E) leader

Communication & Mass Media

Which of the following best illustrates the notion of bias in a website consulted to find information on

carcinogenic substances? A) a scientific study sponsored by a university B) a scientific study sponsored by the government C) a scientific study sponsored by a hospital D) a scientific study sponsored by a corporation E) a scientific study sponsored by Consumer Reports

Communication & Mass Media

To improve our capacity for active listening, the author urges all of the following EXCEPT

A) paraphrase the speaker’s meaning. B) express understanding of the speaker’s feelings. C) ask questions. D) punctuate from the speaker’s point of view.

Communication & Mass Media