What traits did the hospital industry and medical profession most value in nurses at the beginning
of the 20th century?
A) Self motivation, autonomy, and productivity
B) Cost consciousness, clinical skill, and unwavering obedience
C) Broad education, compassion, and concern for the patient
D) Technical skill, industry, and obedience
D
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Which of the following statements about listening indicate the nurse's adequate understanding? (Select all that apply.)
a. "Listening is the hearing of words.". b. "Listening requires most of our commu-nication time.". c. "We pay most attention to our listening skills.". d. "People remember 1/3 of the messages that they have heard.". e. "Listening requires a lot of energy.".
Which management theorist focused on the organization as a whole rather than concentrating solely on production?
a. Frederick Taylor b. Frank Gilbreth c. Lillian Gilbreth d. Max Weber
The Centers for Medicare and Medicaid Services (CMS) does which of the following?
a. Fosters safe and healthy environments b. Addresses patient safety and medical errors c. Delivers health care to the military d. Regulates laboratory testing (CLIA)
A researcher studies the relationship between anxiety levels and performance on a paper-and-pencil test of knowledge. The study data yield a correlation coefficient of r = –0.79. What should this data analysis be interpreted to mean?
1. As anxiety levels increased, test scores increased. 2. As anxiety levels decreased, test scores decreased. 3. As anxiety levels increased, test scores did not vary. 4. As anxiety levels increased, test scores decreased.