To achieve their goal of reaching large numbers of people, spammers:
a. buy lists of email addresses legally
b. buy lists of email addresses illegally
c. steal email addresses
d. all of the above
d. all of the above
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One option for addressing destructive coalitions is to "soften them."
Answer the following statement true (T) or false (F)
Which of the following suggestions can help you apologize to a group when an apology is appropriate?
a) Identify member responsibility for problems with "you" statements. b) Clearly identify who is to blame for the problem. c) Disregard how others might feel as the result of your actions. d) Follow through on any promises to correct the situation. e) Plead for forgiveness because you have apologized.
Which of the following is NOT a visual element of delivery?
A. gestures B. articulation C. facial expressions D. eye contact
Unless you are competing or debating with someone
else, most evaluators use _________ evaluation. a. criterion-based b. comparison-based c. competition-based d. judgment-based