Technology-forcing standards assume that once standards have been established, the industries will be forced to develop the technology needed to meet the standards
Indicate whether the statement is true or false
TRUE
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For managers, the importance of Maslow's contribution is that he showed that workers
A. are interested only in compensation that helps them fulfill physiological needs. B. are as complex as their organization. C. have needs beyond that of just earning a paycheck. D. expect an employer to fulfill every level in their hierarchy of needs. E. have needs that cannot be understood by their employer.
Motivated and competent workers are the key to making a difference in customer service.
Answer the following statement true (T) or false (F)
A quota-bonus plan is applicable when
A. performance management is outsourced. B. there are no other incentives. C. an employee has a salary plan based solely upon performance. D. productivity is poor. E. employee performance exceeds the quota.
The exclusive right to sell a product within a certain geographic area is called a
A) leasehold. B) franchise. C) patent. D) copyright.