Which of the following would not be an example of a fixed cost?
A) cost to lubricate factory machinery
B) factory supervisor's salary
C) rent on factory building
D) advertising costs
A
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When an interviewer attempts to control aspects such as time, direction, and types of questions during the interview process, he or she is taking a ______ approach?
a. nondirective b. directive c. relational d. interactive
The ________ includes any element of an organization that a customer experiences.
A. organizational culture B. service recovery C. service environment D. human resource
Some television shows have shown actors drinking a cup of Starbucks coffee. In these instances, Starbucks has chosen ________ as a marketing tool
A) corporate advertising B) a promotional product C) testimonial D) brand placement E) augmented reality
Rock Creek Bottling Company pays its production manager a salary of $6,000 per month. Salespersons are paid strictly on commission, at $1.50 for each case of product sold.For Rock Creek Bottling Company, the cost of the salespersons' commissions is an example of:
A. a mixed cost. B. a fixed cost. C. a variable cost. D. none of these