A corporate code of ethics is most likely to be written by one person (for example, someone in Human Resources)
Indicate whether the statement is true or false
False
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A sales forecast is an example of an organizational control from the _____ area.
A. physical B. informational C. human resources D. financial E. capital
Identify the correct statement about differentiation
A) It usually implies lower costs for the customers. B) For highly technical products, differentiation is built solely on the basis of perception. C) It is based on obtaining an observable point of difference that customers will value. D) Consumer products are usually differentiated through real difference.
Most nonverbal clues fall into one of four categories. Which is NOT one of those categories?
a. Paralinguistics b. Kinetics c. Catharsis d. Proxemics
Sales returns and allowances is a contra-revenue account, which is debited for sales returns and sales tax
Indicate whether the statement is true or false