The ________ is the time period that elapses from the point when a firm uses the raw materials in manufacturing a finished good to the point when the finished good is sold
A) cash turnover
B) cash conversion cycle
C) average age of inventory
D) average collection period
C
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What is the main way in which new technologies do not create greater value to service organizations?
a. Employees don’t want to have to learn new ways of doing things. b. The human contact aspect of the service experience can be lost. c. They can create confusion for guests. d. The time it takes to install and implement new technologies.
The standard costs and actual costs for factory overhead for the manufacture of 2,500 units of actual production are as follows:
Standard Costs: Fixed overhead (bases on 10,000 hrs) 3 hrs. per unit @ $0.80 per hr. Variable overhead 3 hrs. per unit @ $2.00 per hr. Actual Costs: Total variable cost $18,000 Total fixed cost $ 8,000 The fixed factory overhead volume variance is: A. $2,000 unfavorable B. $5,000 unfavorable C. $2,500 unfavorable D. $5,000 favorable
Explain why marketers need to understand the views of consumers in dealing with the compatibility and complexity of innovations
What will be an ideal response?
Which of the following is not a critical dimension for successful implementation of TQM in a service context?
a. information and analysis system b. customer focus c. human resource management d. employee satisfaction e. decision centralization