When adapting communication to address conflicts, language
a. should include "you" statements.
b. should be specific and descriptive.
c. should be general so as not to offend the trainee.
d. should be emotional to reinforce how behavior is affecting others.
b
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Credibility appeals focus on demonstrating the qualities of competence, character, and __________
Fill in the blank(s) with the appropriate word(s).
Answer the following statements true (T) or false (F)
1. Understanding the audience's attitude toward your speech topic is important in determining what type of persuasive speech to give. 2. If a neutral audience is uninformed about your topic, you need to provide basic information before you try to persuade them. 3. When you are speaking to an audience that is strongly in favor of your topic you should try to motivate them to action. 4. A proposition of fact is a statement designed to convince your audience that something is good, bad, desirable, undesirable, sound, beneficial, important, or unimportant. 5. A proposition of policy is a statement designed to convince your audience that they should take a specific course of action.
Contemporary socio-cultural theorists claim that it is through the process of communication that "reality is produced, maintained, repaired, and transformed."
a. true b. false
Women tend to interrupt others more than men
Indicate whether the statement is true or false