Define perception and briefly explain the role it has in communication
What will be an ideal response?
Perception involves selecting, organizing and interpreting information to give personal meaning to our communication. This relates to communication, because our experiences give meaning to our
communication, and that also influences how we communicate with others.
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The appeal of the PNC Financial Services Group Inc "CPI" website is based on:
a. Surprise b. Interactivity c. "Warm" color schemes d. Thrift and value
In which type of culture does the text say apologies are most important?
a. culture has no effect on the importance of apologies b. high individualist c. low context d. high collectivist
Identifying all issues, prioritizing issues, establishing a settlement range, and developing strategies and tactics are all part of which of the following negotiation strategies presented in the reading by Acuff?
A. Plan the negotiation B. Adopt a win-win approach C. Maintain high aspirations D. Ask lots of questions, then listen with your eyes and ears
Which of the following describes the type of communication that is not sanctioned by an employer but that arises from the social interactions of its members?
A. informal B. downward C. lateral D. casual