Low-frequency, low-severity loss exposures are best handled by
A) avoidance.
B) retention.
C) insurance.
D) noninsurance transfer.
Answer: B
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A customer orders products by mail, phone, or fax in _____
a. services retailing b. direct marketing c. direct selling d. retail catalog showrooms
Tone, as it applies to business communication, usually refers to: A. the number of components in a communication process that are used to determine thelength of a message
B. the general manner of expression or effect of a written document, conversation,discussion, or speech. C. the color of the paper on which a message is written. D. the charisma of the receiver who interacts with the sender in a communication process.
________ training programs are created for the specific needs of the participants involved.
A. Generic B. Tailor-made C. Universal D. Standardized
The objective of criminal law is to:
a. provide restitution for the victim of the crime b. punish the wrongdoer for wrongs against the government c. require the wrongdoer to pay money damages to the injured party d. the three specific choices are correct e. none of the three specific choices are correct