Which influences the service desk's location?
A. the need for security
B. technical sophistication
C. the nature of problem solving analysts do
D. the cost of operating the service desk
Answer: A
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If an audience member asks a question that moves the presentation off track, it is acceptable to indicate that his or her question is not appropriate
Indicate whether the statement is true or false.
What are successful techniques of controlling the cost of labor involved in service firms?
What will be an ideal response?
Miranda, who works in the marketing department at a consumer electronics firm, is part of a team assigned to develop an advertising campaign for the firm's newest electronic product. Miranda and her team have decided that they will take out advertisements in certain magazines that best reach their target market. Miranda will also advertise heavily on the firm's website and social media pages. Finally, they agree that they should take out 30-second television advertisements that will run for two weeks on a pulsing schedule. At what stage are Miranda and her team in the development of the advertising campaign?
A. Creating the advertising platform B. Defining the advertising objectives C. Determining the advertising appropriation D. Developing the media plan E. Creating the advertising message
In states that have adopted it, the Uniform Electronic Transactions Act:
A) encourages and gives full effect to electronic contracts. B) gives full effect to emergency transactions. C) supplements and covers all of the UCC. D) covers wills, codicils, and testamentary trusts.