________ involves tailoring the principles of mass production to meet the unique needs of individual customers.

A. Outsourcing
B. Mass customization
C. Standardization
D. Traditional manufacturing
E. Personal selling


Answer: B

Business

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A. concurrence B. market culture C. adhocracy D. clan culture E. hierarchical culture

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When a salesperson asks the customer to buy the product several times throughout the sales presentation in an effort to uncover hidden objections, it is called

A. order taking. B. new-business selling. C. trial closing. D. order getting. E. overcoming objections.

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The transportation model is a special case of the minimum cost network flow model (MCNFM)

a. True b. False Indicate whether the statement is true or false

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A) connective B) social media C) mobile D) disruptive E) collaborative

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