When mapping a speech, listeners often have to infer the thesis by examining the implications of the
main ideas or the supporting materials.
Indicate whether the statement is true or false
TRUE
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Ricardo, the PR manager of a firm, wants to inform a customer of some of its new policies. He creates a document and wants to send the file to the customer in the most appropriate way. What form of communication shouldRicaro use?
a. Email b. Memorandum c. Proposal d. Report
Which is NOT a good conversational listening skill?
A. Listening to the concerns of others. B. Assuming that you understand. C. Before speaking, asking yourself what message is needed. D. Avoiding self-centered ("I-I") talk.
Parker and Lee helped the Pennsylvania Railroad Company gain approval for a rate hike by ______.
a. using opinion leaders to gain public support b. relying on scientific persuasion techniques c. hiring lobbyists to draft legislation d. establishing a corporate PR department
Immanuel Kant developed the categorical imperative
Indicate whether the statement is true or false