When mapping a speech, listeners often have to infer the thesis by examining the implications of the

main ideas or the supporting materials.

Indicate whether the statement is true or false


TRUE

Communication & Mass Media

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Which is NOT a good conversational listening skill?

A. Listening to the concerns of others. B. Assuming that you understand. C. Before speaking, asking yourself what message is needed. D. Avoiding self-centered ("I-I") talk.

Communication & Mass Media

Ricardo, the PR manager of a firm, wants to inform a customer of some of its new policies. He creates a document and wants to send the file to the customer in the most appropriate way. What form of communication shouldRicaro use?

a. Email b. Memorandum c. Proposal d. Report

Communication & Mass Media

Immanuel Kant developed the categorical imperative

Indicate whether the statement is true or false

Communication & Mass Media

Parker and Lee helped the Pennsylvania Railroad Company gain approval for a rate hike by ______.

a. using opinion leaders to gain public support b. relying on scientific persuasion techniques c. hiring lobbyists to draft legislation d. establishing a corporate PR department

Communication & Mass Media