In a short essay, define and discuss the difference between immoral, amoral, and moral management styles.

What will be an ideal response?


a. An immoral manager—one who not only does not care how his or her decisions impact the
stakeholders, but the actions are actively counter intuitive to what is the right and ethical thing to
do. Immoral managers focus only on their own goals and the goals of the company and consider
legal requirements as constraints or barriers that are ignored when their corporate actions are
implemented.
b. An amoral manager—a manager who would be considered ethically neutral. An amoral
manager does not focus proactively on ethical issues nor does he or she try to purposely go
against the social and legal norms that are expected of the firm by society. The danger with an
amoral manager is that since ethical considerations are not contemplated in the decision-making
process, the manager many unintentionally commit unethical acts and not realize the impact the
decision had on various stakeholders.
c. Moral manager—those decision makers who understand the importance and relevance of
considering ethical issues when they are making decisions. Moral managers not only meet the
minimum legal standards, but are proactive in presenting ethical leadership to the firm’s
employees and other stakeholders.

Business

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A retail sales technique in which many items are grouped together in a printed piece or an online store is referred to as ________ marketing.

Fill in the blank(s) with the appropriate word(s).

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What is the process of analyzing recorded calls to gather information that-brings structure to customer interactions and exposes information buried in customer contact center interactions with an enterprise?

A. Web analytics B. Text analytics C. Social media analytics D. Speech analytics

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Factors to consider when selecting a ________ include charging a price you are willing to pay and timely delivery.

A. customer B. supplier C. sales representative D. manufacturer

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A firm is evaluating a proposal which has an initial investment of $50,000 and has cash flows of $15,000 per year for five years. The payback period of the project is ________

A) 1.5 years B) 2 years C) 3.3 years D) 4 years

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