When you experience allness, you see a part and conclude what the whole is like
Indicate whether the statement is true or false.
Answer: True
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Statistics show that hostile customers, through word of mouth, can __________ a company's business by 2%
a. increase b. reduce c. extend d. encourage
Mr. Nguyen greets long-time and loyal customers to his restaurant by using their first names and remembering their favorite dish. What type of communication is he engaging in?
a. Personal communication b. Impersonal communication c. Individualistic communication d. Low-context communication e. Intrapersonal communication
This stage of the innovation process involves a lot of frustration and uncertainty as the adopter has to figure out how this innovation works.
A. persuasion B. decision C. implementation D. confirmation
Mary goes to the gym to exercise after work because she says her husband, John, comes home late every night. John stays at work late because he says Mary works out every night anyway. Which principle of organizing and imposing structure is involved?
A. patterning B. punctuating C. superimposing D. closure