In anticipation of tax season, Micah is working with the organization’s tax preparers to determine their knowledge of current tax laws. Micah’s goal is to make sure the tax preparers can deliver excellent customer service in alignment with the company’s goals. If she finds they cannot provide this service, she will implement training to bring everyone up to speed. What Micah is conducting a _________.
A. competency model
B. remediation
C. training
D. needs assessment
E. training audit
D. needs assessment
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Describe Web 1.0, 2.0, 3.0 and 4.0
What will be an ideal response?
Deterrence-based trust is the highest level of trust between management and employees.
Answer the following statement true (T) or false (F)
A major function of investment banking firms is
A) providing loans to investors. B) providing financial planning services to wealthy individuals. C) assisting businesses when they issue stocks and bonds. D) developing investment strategies to neutralize risk.
When conducting cross-cultural negotiations, if your counterpart is risk-adverse you should ________.
A. structure the negotiation to be a detailed step-by-step process B. assume authority and force consensus C. proceed quickly to limit their cognitive stress D. provide limited information to foster trust in your level of knowledge