The delivery lead time was highly variable as was the quality of the product being shipped. These two factors combined to contribute to the waste of:
A) unnecessary transportation.
B) unnecessary inventory.
C) unnecessary motion.
D) waiting.
Answer: B
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a. Open door policy b. Control environment c. Whistle-blowing system d. Surveillance
Which space layout did Walt Disney recommend to give guests a sense of orientation at all times and reduce the amount of walking?
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Which of the following uses a customer-centered "sense-and-respond" philosophy rather than a product-centered "make-and-sell" philosophy?
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What measurement of expectancy theory would +1 apply to people who believe that their performance would make an outcome likely?
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