Employee responses to job demands that are novel, unusual, or unpredictable are a part of
A. routine task performance.
B. adaptive task performance.
C. job performance.
D. job analysis.
E. citizenship behavior.
Answer: B
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Familiar products such as Coca-Cola are more likely to use ________
A) informative advertising B) comparative advertising C) persuasive advertising D) reminder advertising E) institutional advertising
Joe was the CEO of Joe's bait and tackle in Baton Rouge, Louisiana. Joe started the company years ago and he arranged it so that all the employees in his company had to get his approval whenever a customer asked for his/her money back. This often resulted in unhappy customers because Joe was not always available when a customer came by the store to return an item. One of Joe's employees, Tyrone, suggested to Joe that employees be allowed to return a customer's money if the sale was less than 20 dollars. Given that most sales returns were less than 20 dollars, this would make a bunch of customers happy and not waste a lot of Joe's time. This scenario is an example of what type of innovation?
a. Process b. Exploitative c. People d. Organizational structure
Under the United States legal system, guilt is never presumed by the court
a. True b. False Indicate whether the statement is true or false
All supply chain activities within a firm belong to one of three macro processes — CRM, ISCM and SRM
Indicate whether the statement is true or false.