Matching
1) searches for common interests and seeks to
empathize with the feelings of others
A) relational listening style
2) make good judges because they generally
consider all sides of an issue before making a
decision or reaching a conclusion
B) task-oriented listening style
3) comfortable listening to detailed, complex
information and focusing on the facts, yet they
are especially adept in noting contradictions
in the facts presented
C) critical listening style
4) emphasizes completing a specific
transaction, such as solving a problem, taking
action, or making a purchase
D) analytical listening style
1) A, 2) D, 3) C, 4) B
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British cinema in the 1960s did not emphasize which of the following?
a. the virtues of characters b. the sex lives of characters c. the violence of characters d. the working class
Liking your brother's best friend the more you get to know him is a reflection of the ________ theory.
A. relational maintenance B. social exchange C. uncertainty reduction D. attraction
As a general rule of persuasive speaking, never ask the audience to
a. make only small changes in their thinking. b. imagine the situation or circumstances of someone else. c. do what you have not done yourself. d. reconsider long-held values.
Briefly describe two-step flow theory.
What will be an ideal response?